Term and Conditions

Last Updated: [Insert Date]

1. Our Customers

We specialize in providing durable, affordable workwear for:

• Construction professionals
• Tradespeople
• Industrial workers
• Outdoor labourers
• Anyone requiring tough, practical work clothing

Our products are designed to withstand demanding work conditions while offering value for money.

2. Website Use

2.1 Access and Eligibility

By using our website, you confirm that:

• You are at least 18 years old
• You are accessing from a country we ship to (excluding certain Asian countries and remote areas)
• All information you provide is accurate and current

2.2 User Responsibilities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use any automated means to access or scrape our site
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However:

• Colours may vary slightly due to monitor settings
• We reserve the right to update product specifications when necessary
• Items are subject to availability

3.2 Product Range

We specialise in:

• Work Bodywarmers
• Work Hoodies & Sweatshirts
• Work Shorts
• Work Tops & T-Shirts
• Work Trousers

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or decline orders at our discretion
• Limit quantities purchased
• Correct pricing errors (even after order confirmation)

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. Shipping costs are additional unless you qualify for free shipping (orders over £50).

5. Shipping and Delivery

5.1 Processing Time

We process orders within 1-2 business days (Monday-Friday, excluding public holidays).

5.2 Shipping Options

Shipping Method	Carrier	Delivery Time	Cost
Standard Shipping	DHL or FedEx	10-15 business days after dispatch	£12.95
Free Shipping	EMS	15-25 business days after dispatch	FREE on orders over £50

Note: Delivery times are estimates and may vary due to customs processing.

5.3 International Orders

We ship worldwide except to some Asian countries and remote areas. Customers are responsible for:

• Any import duties, taxes, or customs fees
• Providing accurate delivery information

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. To qualify:

• Items must be in original condition (unworn, unwashed, with tags attached)
• Original packaging must be included
• Proof of purchase is required

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Work Bodywarmers if the lining has been removed from packaging
• Work Hoodies & Sweatshirts if the hygiene seal is broken

6.3 Return Process

1. Email [email protected] within 15 days of delivery
2. Wait for return approval (within 2 business days)
3. Ship items to our return address within 7 days of approval

Return Address:
Cheap Tough Work Wears Store Returns
83 Dunkeld Rd
Perth, GB PH2I 1OX

6.4 Refunds

Refunds will be issued to your original payment method within 5 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Durability Guarantee

We stand behind our products. If your item fails under normal work conditions within 30 days, contact us about our durability guarantee at [email protected].

8. Intellectual Property

All content on our website (logos, text, images, etc.) is our property or used with permission. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our branding or trademarks without express consent

9. Liability Limitations

To the extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to our products is limited to the purchase price
• We are not responsible for delays caused by events beyond our control (natural disasters, strikes, etc.)

10. Privacy

Your privacy is important. Our Privacy Policy explains how we collect and use your data.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

12. Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

13. Contact Us

For questions about these terms or our products:

Email: [email protected]
Address: 83 Dunkeld Rd, Perth, GB PH2I 1OX