Last Updated: [Insert Date]
At Cheap Tough Work Wears Store (“we”, “us”, or “our”), we value the trust our hardworking customers place in us when purchasing our durable workwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toughworkwears.com.
1. Information We Collect
We collect information to provide better services to all our workwear customers:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and contact details.
- Transaction Data: Details about payments to and from you and other details of products you’ve purchased from us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for workwear and related products
- Communicate with you about your orders, accounts, and requests
- Provide customer support for construction professionals, warehouse staff, and outdoor workers
- Improve and personalize your shopping experience
- Prevent fraud and enhance the security of our website
- Comply with legal obligations and enforce our terms of service
3. Data Sharing and Disclosure
We may share your information with:
- Payment Processors: Such as Visa, MasterCard, JCB, and PayPal to complete transactions (we do not store full payment details)
- Shipping Providers: To deliver your workwear orders
- Service Providers: Companies that help us operate our business (e.g., website hosting, analytics)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Storage and Security
We implement robust security measures to protect your workwear purchase data:
- All payments are processed through our secure checkout system with 256-bit encryption
- We are PCI-DSS compliant (Payment Card Industry Data Security Standard)
- We use 3D Secure authentication for card payments
- Regular security audits of our payment infrastructure
- We never store your full payment details on our servers
Data is stored on secure servers and we retain information only as long as necessary for business purposes or as required by law.
5. Your Rights
You have rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct your information
- Deletion: Request deletion of your personal data
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another service provider
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart items
- Analyze site traffic and usage patterns
- Improve our website functionality
- Deliver targeted advertisements (if you consent)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
8. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy regularly.
9. Contact Us
For questions about this Privacy Policy or your personal data:
Email: [email protected]
Address: 83 Dunkeld Rd, Perth, GB PH2I 1OX
Hours: Monday to Friday, 9am-5pm GMT